You may find answers to your questions below about Otoby car hire services to help you understand our car rental process. If you could not find an answer to your question here, please do not hesitate to contact us.

Do you deliver the vehicle to my address within Izmir?

As Otoby, our fundamental principle is customer satisfaction, so we make our deliveries as quickly as possible and to the addresses requested by our customers within Izmir.

Can I rent a vehicle for a long term as an individual?

Not only companies but also individuals can benefit from short-term or long-term rentals.

Can I get a price quote for corporate fleet rental?

If you specify your needs to us, we will prepare the most suitable conditions for you and present them to you as an official offer on the same day.

Can I pick up my vehicle at Adnan Menderes Airport?

Our deliveries take place at the addresses within Izmir where our valued customers wish to pick up their vehicles. (Airport-Hospital-Customer Addresses etc.)

How can I be informed about your car rental campaigns in Izmir?

Our website, SMS, Facebook and Instagram

What is your minimum car rental period?

1 day on weekdays, 2 days on weekends.

Do I have to pay an extra fee if I want to pick up the car at my address?

No pick-up is required for distances up to 10 km. A road fee (drop-off) will be charged for exceeding this distance.

Do you have a mileage limit for car rentals?

For daily rentals, the maximum mileage limit is 300 km. In a normal contract, the maximum car rental period is 30 days (the contract is renewed in case of extension) and the maximum per contract is... The mileage limit is 4000 km.

What happens if I can't return the rental car on time?

If you return the car more than 2 hours late, a full day's rental fee will be charged.

What are the age and driver's license limits for car rentals?

For economy class vehicles, the age limit is 23, and the driver's license must be valid for 2 years.
For mid-class vehicles, the age limit is 24, and the driver's license must be valid for 3 years.
For upper class vehicles... The age limit is 27, and the driver's license must be valid for 5 years.

What should I pay attention to when renting a car?

You can check the rental terms and choose the vehicle that best suits you. 

Can I pick up the vehicle outside of working hours?

If you inform us of the time and schedule, we will definitely try to help you. 

What should I do if my flight is delayed or cancelled?

Just inform us as soon as it becomes clear. We will act accordingly. 

Can I return the vehicle early?

Yes, you can return it early if you inform us in advance. 

What is included in the rental fee? 

Only the vehicle rental fee is included.